Klarna Terms and Conditions

Shop now - pay only after receiving the goods!

In cooperation with Klarna Bank AB (publ) ("Klarna") we offer you the payment by invoice as payment method. For you, this means that you never have to provide your account details and only pay when you receive the goods. This way you can shop safely and easily.

  • First receive the goods, then pay.
  • From the delivery of the goods, you always have 14 days to pay your order. The payment information will be issued and sent to you when the goods are shipped.
  • You do not need to reveal any account information.
  • Financing is also possible.

Please note that this payment method can only be used by consumers. You pay Klarna as we transfer the claim to Klarna.

Costs and fees

For each purchase we charge an invoice fee of Euro 0. If you are in default of payment, Klarna may demand compensation for the resulting damage in the amount of lump sum 1.20 € for each reminder. You are free to prove that Klarna suffered no or only minor damage. 

data protection

Your personal information will be  treated in accordance with the applicable privacy policy and as stated in Klarnas Privacy Policy .

complaints

For complaints addressed to us, the information provided on our website applies. Complaints regarding Klarna can also be directed to the complaints department of Klarna. This is by email  info@klarna.de under the heading "Complaints", by contact form on www.klarna.de, by mail to Klarna Bank AB (publ), PO Box 900162, 90492 Nuremberg or orally by phone at +49 911 4775 7710. If Klarna can not settle the disputes, you can contact the Public Complaints Office in Sweden "Allmänna reclamationsnämnden" (Arbitration Board), abbreviated to ARN. Klarna will participate in such mediation and is required by law. For more information on access requirements, visit the ARN website: http://www.arn.se. You can submit your request via the Internet platform of the European Commission for the online settlement of disputes (so-called "OS platform") in German or in another official language of the European Union. The process is then forwarded to ARN. You get to the OS platform here . In Swedish, you can also contact ARN directly: Allmänna Reklamationsnämnden, PO Box 174, 10123 Stockholm, Sweden, Visiting address: Kungsholmstorg 5, Stockholm.

Klarna

Klarna Bank AB (publ) is a Swedish company registered with the Swedish Business Register under the number 556737-0431, Managing Director Sebastian Siemiatkowski. Klarna Bank AB (publ) is authorized by Finansinspektionen (the Swedish Financial Services Supervisor) as a credit institution for the provision of financial services. Further information can be found at www.klarna.de .

Download this information .

DTIVDE08052018

Animated GIF Static PNG