ORDERING & RETURNING

How do I order?

  • Choose a product using the menu and sub-menus or the search field on top of the main page. When you want to buy the product, add it to the cart by pressing the “In Cart” button. If you want to add more products to the cart, press “Continue shopping”. If you want to pay your purchase push the “proceed to check out” button.

  • Check your purchase in the cart summary and add a possible voucher code in the voucher field. Register or sign in your personal account. Alternatively, you can order as guest without registering. You need to fill at least one phone number, E-mail address as well as delivery and invoice address. You also need to fill your birth date because customers placing an order in our online shop have to be at least 18 years old.

  • Benefits of registering: You can see your order history and easily re-order your favourite products in the future. You can also grade the products and write product evaluations.

  • Approve the terms of use and select your payment method. After your payment and order have been approved you will get an order confirmation E-mail with the order details.


How can I return a Product?

  • If you are not satisfied with your order, you may return the product(s) it within 14 days after receiving the order. Returning is free for you! NOTE! Free return does not apply to Kirami hot tubs & accessories or EcoFurn garden furniture.

  • The product, that you wish to return, needs to be sale condition. Food stuff need to be in unopened and sealed packages.

  • Pack the product carefully back in the original package if possible.

  • Go to our website and print out the return form. Fill the form and attach it to the package. Take the package to a DHL service point.

  • If the product is damaged or broken when you receive the product, take a picture of the damage. Send the picture and description of the damage to our customer E-mail address: kontakt(at)littlefinland.de. We will send a new product or pay you back the paid product price. In the latter case we need also your account number.


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